COVID-19 UPDATE

TRAINING

To ensure your safety and continued health in these uncertain times, our therapist has undergone training in Infection Prevention and Control (IPC) to WHO standards as well as further industry-specific IPC training for a massage practice. Updated first aid skills for Covid-19 have also been acquired. Training undertaken:

  • WHO – Infection Prevention and Control (IPC) for Novel Coronavirus (COVID-19)
  • WHO – Standard Precautions: Environmental Cleaning & Disinfection
  • WHO – Standard Precautions: Hand Hygiene
  • WHO – COVID-19: How to put on and remove Personal Protective Equipment (PPE)
  • Massage Mastery/Erik Dalton – Preventing Disease Transmission in a Massage Practice
  • COVID-19 Upskilling for First Aid Responder

PRIOR TO YOUR ARRIVAL

In preparing for your appointment, please ensure that you:

  • Wear your own face mask or suitable face covering.
  • Are not wearing any jewellery (wedding ring excepted).
  • Leave your handbag, shopping, work bag etc, in your car, at work or at home where possible. Car: leave securely in the boot, out of sight.
  • Bring your own water bottle if needed.
  • Bring your own hair ties, clips, bands, if applicable (for tying up hair giving clear access to neck and shoulders where needed).
  • Note that card payments are preferred at this time, so please bring your payment card.

IN SUMMARY: Please bring only absolute essentials to your session if possible. Thank you!

AT THE CLINIC

  • Please wait outside or in your car, until you are called to come in. Text to confirm that you have arrived.
  • Please sanitise your hands with an alcohol-based hand sanitiser on arrival.
  • You will be met at the door. Please do not use the entry buzzer – doors will be held open for you.
  • The therapist will check to ensure that you have a face mask or provide a disposable one if required (at cost).
  • The therapist will also check if you have developed any symptoms of illness since you were sent the appointment reminder with covid screening form.
  • If you show any signs of illness, your session will be postponed.
  • You will be brought directly to the treatment room, asking you to observe the clinic’s ‘no touch’ policy.
  • A visit to the toilet on the way is, of course, permitted if needed.

IN THE TREATMENT ROOM

  • A sanitisation station is available for your use by the door in the treatment room. The hand sanitiser used is hospital grade (70% alcohol).
  • You will be asked to wear a face mask or suitable face covering during your appointment, unless it causes stress, anxiety or respiratory difficulty.
  • When lying face down on the massage table you may remove the face mask or face covering, as provision has been made for a sanitary face cradle covering. This arrangement can be changed if it does not suit your needs.
  • If needed for special circumstances, the therapist may use vinyl gloves during treatment. Vinyl gloves are allergen safe and latex-free.
  • Tissues are provided for your personal needs, especially when following good respiratory etiquette for coughing or sneezing.
  • A small lined bin is also provided for your discarded tissues or other small waste, which is changed out between clients.
  • For your clothing and accessories a plastic tub is provided, so that you may leave everything in one tidy place.
  • Between clients, the massage table is fully stripped and all linens are replaced with fresh linens, with the used linens placed in a secure sealed laundry bag. Laundry is always done the same evening.
  • Between clients all high touch surfaces and common areas of the treatment room are cleaned and disinfected.
  • The room is also well ventilated between clients by opening the window and rear access door.